Privacy Policy rolex66 – Data Protection & Your Personal Information

1. Information We Collect

When you register and use the platform rolex66, we collect several categories of information to ensure a secure, seamless, and personalised experience for you. This includes:

Personal Identification Information:

• Full name as stated in your official identification document.
• National identification number (MyKad) or passport number.
• Date of birth for minimum age verification of 18 years.
• Current residential address.

Contact Information:

• Active email address.
• Malaysian mobile phone number.

Financial Information:

• Bank account number and bank name for withdrawal purposes.
• E-Wallet details if used as a payment method.
• Deposit and withdrawal transaction records.

Platform Usage Information:

• Game log and betting history.
• IP address and device information used.
• Session data and platform usage patterns.

2. How We Use Your Data

The information collected is used by rolex66 for the following purposes:

• Identity verification (KYC) – Ensuring compliance with legal requirements and preventing fraud and money laundering.
• Account management – Providing secure account access, processing deposits and withdrawals, and managing balances.
• Customer support – Responding to enquiries, resolving complaints, and improving the user experience.
• Platform security – Detecting and preventing fraudulent activity, multi-account usage, or system exploitation.
• Regulatory compliance – Meeting reporting requirements to relevant authorities when required by law.
• Experience personalisation – Suggesting relevant promotions and games based on your gaming history (only if you do not object).

3. Sharing Information with Third Parties

Rolex66 does not share your personal information with third parties except in the following limited situations:

• Payment service providers – Banks and e-wallet operators that process your transactions, subject to strict confidentiality agreements.
• Game providers – Minimum information required to verify gaming transactions with our licensed providers.
• Legal requirements – When required by court order, regulatory directive, or legal compliance obligations.
• Fraud investigation – Shared with security agencies or partner platforms to detect cross-platform fraud patterns.

4. Cookies & Tracking Technologies

Platform rolex66 uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies used include:

• Essential Cookies – Required for core platform functions such as secure login and session management. Cannot be disabled.
• Performance Cookies – Collecting data on how you use the platform to help us improve functionality and performance.
• Preference Cookies – Storing your personal settings such as language and display preferences.
• Analytics Cookies – Helping us understand aggregated usage patterns (without identifying individuals) for product improvement purposes.

You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.

5. Data Security Measures

We continually invest in security infrastructure to ensure your data is always protected. Among the measures implemented by rolex66:

• Encryption of data at rest and in transit – All sensitive data is encrypted whether in transit or stored in our databases.
• Two-factor authentication (2FA) – Available to all accounts as an additional layer of protection during login.
• 24/7 Monitoring – Our security team continuously monitors systems to detect any unusual activity.
• Periodic penetration testing – Our platform undergoes periodic independent security audits to identify and patch vulnerabilities.
• Strict internal access controls – Employees only have access to the data required for their respective roles, in line with the principle of least privilege.

6. Data Retention & Deletion

Rolex66 retains your personal data for as long as necessary for the purposes stated in this policy or as required by Malaysian law.

• Active account data – Retained for as long as your account remains active.
• Transaction records – Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
• Closed account data – Following account closure, personal data will be deleted or anonymised within 90 days, unless a legal retention requirement applies.
• Security log – Retained for 12 months for security incident investigation purposes where necessary.

You may request early data deletion by contacting our customer support, subject to no legal obligations preventing such deletion.

7. Your Rights Under PDPA

As a member rolex66 and as an individual protected under Malaysia's Personal Data Protection Act 2010, you have the following rights:

To exercise any of the rights above, please contact the rolex66 customer support team. We will process your request within 30 days of receipt.

8. Changes to the Privacy Policy

Rolex66 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology, or how we operate. Any material changes will be communicated to members via:

• In-platform notification (banner or pop-up) when you log in.
• Email sent to the address registered in your account.
• Update the date at the top of this page.

Continued use of the rolex66 platform after any changes take effect will be considered acceptance of the updated policy. We encourage you to review this page periodically.

9. Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, the rolex66 team is ready to assist:

For official complaints related to data protection, you may also contact the Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory authority.